Frequently Asked Questions
Everything you need to know about our premium rubber home solutions and services.
What types of home surfaces are Rubber Co products suitable for?
Our high-grade rubber mats and flooring are designed for versatility. They are safe for use on hardwood, laminate, tile, and concrete surfaces, providing anti-slip protection without leaving marks or residue.
How do I clean and maintain my rubber home accessories?
Maintenance is simple. For daily cleaning, use a damp cloth with mild soap and water. Avoid harsh bleach or oil-based cleaners, as these can degrade the natural elasticity and finish of the rubber over time.
What is your shipping policy for oversized rubber flooring rolls?
We offer standard ground shipping for smaller items. For oversized flooring rolls, we utilize specialized freight carriers to ensure the product arrives without crimping or damage. Shipping costs are calculated at checkout based on weight and dimensions.
Are Rubber Co products eco-friendly and safe for indoor use?
Yes, we prioritize sustainability. Most of our products are made from recycled rubber materials and are low-VOC certified, ensuring they are safe for indoor air quality in kitchens, gyms, and playrooms.
What is your return policy if the product doesn't fit my space?
We offer a 30-day return policy for all standard-sized items in their original condition. Please note that custom-cut rubber lengths are non-refundable unless there is a manufacturing defect.
Do you offer bulk discounts for large home renovation projects?
Absolutely. For orders exceeding 500 square feet or bulk quantities of home safety products, please contact our sales team directly for a personalized wholesale quote.